AI for Banking

Explore how AI is transforming banking, from enhancing workforce productivity to improving customer experiences and operational efficiency. The session will cover Introduction to AI, Banking in the age of AI, and hands-on activities with Copilot and n8n.

  • Date: 12th Jan, 2026

    Location: Saudi Digital Academy, Riyadh

    Time: 2:00PM to 5:00PM

    Day: Monday

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Agenda

30 mins

Introduction to AI in Banking

What is AI?

  • Defining AI, Machine Learning, and Natural Language Processing
  • Key AI technologies driving the banking industry

Importance of AI in Banking

  • Use cases and trends in AI adoption within the banking sector

60 mins

Banking in the Age of AI

Impact on Customer Experience

  • AI-powered chatbots and virtual assistants
  • Personalized banking services with AI

Operational Efficiency

  • AI for fraud detection, risk management, and compliance

AI in Workforce Productivity

  • Empowering employees with AI-driven tools (Copilot, analytics dashboards)
  • Reducing manual effort through AI integration

30 mins

Hands-on Activities

Copilot for Banking

  • Demonstration of how Copilot enhances employee productivity in banking environments
  • Interactive session on using Copilot for task automation

n8n for Workflow Automation

  • Introduction to workflow automation using n8n
  • Building a simple AI-powered workflow for customer inquiries or data processing

30 mins

Q&A

  • Open discussion and feedback
  • Practical insights for implementing AI in participants' own banking environments

    Eligibility Criteria  

    • Banking professionals, including managers, analysts, and IT teams

    • Basic familiarity with banking operations and digital tools

    • Open to both technical and non-technical professionals

    Trainer

    Dr Naveed Iftikhar

    Dr. Naveed Iftikhar is an AI expert and strategist with extensive experience driving innovation through emerging technologies. He holds a Ph.D. in Urban Affairs and Public Policy from the University of Delaware and has led initiatives that use AI to solve complex challenges. As founder of atomcamp, an ed-tech platform dedicated to AI and emerging tech education, and head of the Sustainability Lab, he leads various AI-driven solutions that drive innovation across sectors. Dr. Iftikhar has taught at top institutions including LUMS and KSBL, bridging academia, policy, and industry to advance AI adoption and strategy.

    Tools to Be Used

    n8n

    Create automated workflows, integrate AI-driven processes for customer service, and streamline banking operations

    Copilot

    Enhance workforce productivity and workflow automation in banking

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